Frequently Asked Questions

Who is the founder of CrackyBoo?

CrackyBoo is founded by an Australian pharmacist with over 20 years of experience in the pharmaceutical industry. Drawing on extensive knowledge of clinically based treatments and over-the-counter products, we are proudly combining science and nature, we offer safe, effective, and gentle skincare solutions that enhance our customers' well-being.

What do CrackyBoo products offer?

CrackyBoo products offer condition-specific natural skincare, a tailored approach that addresses individual skin concerns using natural, naturally-derived or organic ingredients. We recognize that every person's skin is unique, with different needs arising from conditions such as inflammation, sensitivity, dryness, or aging.

Where are CrackyBoo products made?

All CrackyBoo natural formulations are compounded in Australia. Our active ingredients are sourced locally from registered Australian businesses, ensuring top-notch quality. The bee products we use, such as beeswax and honey, are sourced from state-registered beekeepers licensed to keep hives in strictly regulated environments

What does “Natural” or “Naturally-Derived” mean to CrackyBoo?

CrackyBoo places emphasis on using ingredients that are extracted and/or derived from nature and are free from synthetic chemicals, parabens, sulfates, and artificial fragrances. We believe this helps minimise the risk of skin irritation, adverse reactions, and provides nutrients to nourish skin barrier and enhance health.

Would using CrackyBoo products cure and prevent skin problems?

At CrackyBoo, we believe in holistic approach which often includes not just topical treatments but also lifestyle changes like diet, hydration, and stress management to support overall skin health. However by focusing on the specific needs of your skin and using natural ingredients, CrackyBoo aims to provide effective and gentle skincare solutions that promote healthy and resilient skin.

What precautions should be taken when using CrackyBoo products?

CrackyBoo products contain bee-related ingredients blended with other botanicals. If you have known skin allergies or allergies to bees and their products, please avoid using CrackyBoo formulations, as we cannot guarantee that you will not experience a severe reaction such as anaphylaxis.

CrackyBoo offers intensive therapy based on natural oils, and it is expected that your skin will be coated in oil during and after treatment. We advise against walking when your feet or the floor are oily, as this may cause slipping and falling. Please wipe off excess oil and ensure the area is safe to walk on after your treatment.

Are there any disclaimers?

We are committed to providing accurate information. However, this information is not intended to replace professional or medical advice or your judgment based on your own knowledge and experience.

Where can I buy CrackyBoo products?

Currently, CrackyBoo products are only available for shipping within Australia. However, we are actively exploring ways to make our products available worldwide.